Frequently asked questions about LCode Technologies

What does LCode Technologies do?

LCode Technologies is a digital banking and financial applications provider founded in 2012. It builds banking software for banks, NBFCs, microfinance institutions and trustee companies, including omni-channel digital banking, a UPI & IMPS switch, a digital core banking suite for lending, trustee management software, a digital passbook app and mobile app security. Its digital banking platform powers 50+ banks and 300 million+ transactions a day.

Where is LCode Technologies based?

LCode Technologies is an Indian company with development centres in Mangaluru and Chennai.

When was LCode Technologies founded?

LCode Technologies was founded in 2012 by five IT professionals from banking and financial services. It launched mPassbook in 2013, Reach Mobility and its IMPS Switch in 2014, the Reach Trustee Management Suite (RTMS) in 2015, its UPI application and Mobile Wallet in 2016 and the Prosper Suite for NBFCs in 2017.

Who does LCode Technologies serve?

LCode serves 75+ enterprise clients across public sector banks, private sector banks, foreign banks, co-operative banks, NBFCs, microfinance institutions and capital trustee companies. Clients include Bank of Baroda, Canara Bank, Indian Overseas Bank, UCO Bank, Central Bank of India, Karnataka Bank, South Indian Bank, J&K Bank, CSB Bank, SBICAP Trustee Company and TVS Credit.

What products does LCode Technologies offer?

LCode offers Digital Banking – Omni Channel, a UPI & IMPS Switch, Prosper (Digital CBS) for NBFCs and microfinance, Reach Trustee Management (RTMS) for capital trustee companies, the mPassbook digital passbook app and D-Secure Mobile App Security.

• Digital Banking – Omni Channel
• UPI & IMPS Switch
• Prosper (Digital CBS)
• Reach Trustee Management (RTMS)
• mPassbook
• D-Secure Mobile App Security

Who leads LCode Technologies?

LCode is led by its five co-founders: Rajendra Shenoy (Director & CEO), Natarajan A. (Director & CTO), A G. Karthik, Rajesh Pai and Prakash Ganesan (Directors). Each has 25+ years of experience in banking and financial services technology, and they lead a team of 160+ software professionals with an average of 8+ years of experience.

What certifications does LCode Technologies hold?

LCode Technologies is ISO 9001:2015 certified, ISO 27001:2022 certified for information security, and PCI Secure Software Lifecycle (PCI SLC) certified. Its team is also Red Hat Certified as OpenShift Administrators.

How do I contact LCode Technologies or request a demo?

Email reachus@lcodetechnologies.com or call +91-824-4282585 or +91-8431800280 to schedule a product demo.

Which LCode product is built for NBFCs and microfinance institutions?

Prosper (Digital CBS) is LCode's digital core banking solution for NBFCs and microfinance institutions. It covers the full loan lifecycle: a Loan Origination System (LOS) with AI-enabled KYC document extraction and co-lending support, a Loan Management System (LMS) with real-time EMI processing, field collections and a legal module for NPA recovery.

• Prosper (Digital CBS)

Does LCode offer UPI and IMPS software for banks?

Yes. LCode's UPI & IMPS Switch connects a bank to NPCI for real-time interbank payments. It supports all IMPS message types (P2A, P2P, P2U, P2M) and includes a Version 2.0 certified UPI Switch and PSP App. LCode launched its IMPS Switch in 2014 and its UPI application in 2016.

• UPI & IMPS Switch

Which LCode product is for capital trustee companies?

Reach Trustee Management (RTMS) is centralized automation software for capital trustee companies. It supports security, debenture, escrow, lenders' agent and share pledge trustee services, with compliance, redemption and interest alerts, integrated billing and accounting, SEBI/RBI reporting and CERSAI management.

• Reach Trustee Management (RTMS)

How does LCode secure mobile banking apps?

D-Secure Mobile App Security provides runtime application self-protection (RASP) across application binary, network connectivity, transport, authentication and storage layers, including code tampering and jailbreak detection, SSL pinning, end-to-end encryption and MITM and replay attack handling.

• D-Secure Mobile App Security

How can a bank request a demo of an LCode product?

Email reachus@lcodetechnologies.com or call +91-824-4282585 or +91-8431800280 to schedule a demo of any LCode product.

Does LCode offer mobile banking and net banking for co-operative banks?

Yes. Digital Banking – Omni Channel is a mobile banking and net banking solution that provides mobile banking, net (internet) banking, agency banking and USSD banking for a bank's retail and corporate customers, and co-operative banks are one of the sectors LCode Technologies serves. Transactional digital banking at co-operative banks needs RBI's prior approval.

Which channels does LCode's omni-channel digital banking platform support?

It supports Mobile, Web, Agency and USSD channels with cross-platform capabilities, covering both retail and corporate internet and mobile banking.

Does it support corporate approval workflows?

Yes. Users can be assigned Inputter, Approver or Admin roles, limits are configurable per account, and maker-checker works across platforms. Corporates can upload a single-format transaction file, view a summary with a detailed break-up and count, and approve in bulk or select individual transactions.

What can customers do over USSD?

Quick transfers without adding a beneficiary, own-account and within-bank third-party transfers, other-bank transfers (RTGS/EFT), mobile money transfers, international transfers (SWIFT), cardless cash, and beneficiary addition, viewing and deletion with cooling-period maintenance.

How are new customers onboarded?

Identity is verified for KYC/AML compliance through document upload, biometric and mobile phone verification. Data is validated automatically with manual review and credit checks, accounts are set up automatically or manually, and customers can complete online Video KYC from anywhere after activation.

Which systems does the platform integrate with?

It provides a single point of integration for the core banking system, ATM switches, SWIFT, trade finance, KYC and government tax payments.

When did LCode launch its digital banking products?

LCode launched Reach Mobility, its mobile banking product, in 2014. Omni Channel Digital Banking is part of LCode's 2018–2025 releases, alongside Video KYC and Mobile RASP.

Is LCode an NPCI certified UPI switch and IMPS switch provider?

Yes. LCode Technologies' UPI & IMPS Switch is NPCI certified, with a Version 2.0 certified UPI switch and PSP app. It connects banks to NPCI for real-time UPI and IMPS payments. LCode launched its IMPS switch in 2014 and its UPI application in 2016.

What is the difference between IMPS and UPI?

IMPS is an instant, 24x7 interbank electronic fund transfer service operated by NPCI. UPI, which NPCI launched in 2016, runs on top of IMPS and lets users send or request money using a Virtual Payment Address (UPI ID). LCode's switch handles both on one platform.

Which IMPS transaction types does the switch support?

All IMPS messages: P2A, P2P, P2U and P2M. It also stores UTR numbers for transactions generated from mobile banking.

How does the switch connect to NPCI?

It communicates with NPCI over a socket-based channel, handles automatic log-on to the NPCI gateway, and processes inward payments and reversals in exception cases.

What UPI payments can customers make?

Customers can pay to a mobile number, an account number and IFSC, or a VPA; raise a collect request to an alias or virtual address held with another PSP or bank; pay for purchases made in merchant apps; and auto-authorize regular payments.

Does the switch support merchants?

Yes. It supports merchant profile creation, self-administration and reports, and application users or merchants can demand online payment.

Since when has LCode offered IMPS and UPI products?

LCode launched its IMPS Switch in 2014 and its UPI application in 2016.

Is Prosper core banking software for NBFCs, microfinance software or gold loan software?

Prosper (Digital CBS) is LCode Technologies' digital core banking solution for NBFCs and microfinance institutions. It covers loan origination, loan management, collections and NPA recovery, and its 15 supported loan types include microfinance loans and gold loans, so NBFCs use it as their lending software for those products.

What is the difference between Prosper's LOS and LMS?

The Loan Origination System (LOS) handles onboarding up to approval: omni-channel onboarding, AI-enabled KYC extraction, KYC/AML verification, a configurable business rule and decisioning engine, and co-lending. The Loan Management System (LMS) runs the loan after approval: disbursement, repayment schedules, real-time EMI processing, interest rate management, collections and a borrower self-service portal.

Which loan types does Prosper support?

Auto loans, gold loans, MSME loans, personal loans, microfinance, BNPL, agri and equipment loans, education loans, working capital, business loans, consumer durables, two-wheeler loans, loan against property, loan against deposit and car leases.

Does Prosper support co-lending?

Yes. The LOS supports co-lending and works with multiple originators and lenders to provide loans to borrowers.

What repayment and interest structures can it handle?

Fixed, variable and bullet repayment schedules; fixed, floating and reducing-balance interest calculations; and product- and scheme-based interest rate configuration. EMIs are processed in real time with auto-debit, UPI and digital wallet integration.

How does Prosper handle collections and NPA recovery?

Loans are allotted centrally to staff and synced to their mobiles, where staff record calls and visits, collect cash or cheques and print receipts. The legal module tracks accounts that slip into NPA and generates recall notices, symbolic possession notices and sale auction notices, with caveat tracking, property valuation updates and a suit module.

When did LCode launch Prosper?

LCode launched Prosper Suite for NBFCs in 2017. The Loan Collection Recovery and Legal modules followed as part of LCode's 2018–2025 releases.

Is RTMS debenture trustee software?

Yes. RTMS is trustee management software for capital trustee companies. It supports debenture trustee, security trustee, escrow trustee, lenders' agent and share pledge trustee services, with alerts, document management, billing, SEBI/RBI reporting and CERSAI management.

Which trustee services does RTMS support?

Security trustee, debenture trustee, escrow trustee, lenders' agent and share pledge trustee services, managed on one centralized platform.

Does RTMS help with regulatory reporting?

Yes. RTMS includes SEBI and RBI reporting and CERSAI management.

Can RTMS track redemption and interest due dates?

Yes. Its alerts management covers compliance, redemption and interest events.

Does RTMS include billing and accounting?

Yes. It has an integrated billing module, an integrated financial accounting system with real-time ledger generation, fixed asset management, and HRMS and payroll.

How does RTMS handle trust documents?

Documents are generated from pre-defined templates, then scanned, stored and accessed under controls, with maker-checker authorization flows. RTMS also includes an online will generation portal.

When was RTMS launched?

LCode launched RTMS, the Reach Trustee Management Suite, in 2015.

Is mPassbook an e-passbook app for banks?

Yes. mPassbook is a digital passbook, or e-passbook, app that banks offer their customers. It shows real-time details and transactions for savings, recurring deposit, fixed deposit and loan accounts, with statement generation and offline access.

Which account types does mPassbook show?

Savings (SB), recurring deposit (RD), fixed deposit (FD) and loan accounts, with their transactions and a consolidated asset and liability view.

Is mPassbook a mobile banking app?

No. LCode classifies mPassbook as a non-financial app: it shows account details and transactions like a passbook rather than moving money. For transactions, LCode offers its Digital Banking – Omni Channel platform.

Does mPassbook work offline?

Yes. mPassbook includes offline functionality, and account details and transactions update in real time when the app is connected.

How is mPassbook secured?

With an in-built MPIN, fingerprint or Face ID lock.

What else can customers do in mPassbook?

Generate statements, share customer, branch and transaction details over SMS or WhatsApp, maintain personal ledgers with remarks and graphs, and view branch holiday details.

Which banks use mPassbook?

Karnataka Bank is an LCode mPassbook client; its KBL mPassbook app is built by LCode.

When did LCode launch mPassbook?

LCode launched mPassbook for banking in 2013, a year after the company was founded.

What does D-Secure protect a mobile banking app against?

D-Secure covers code tampering, reverse engineering, jailbroken and rooted devices, debuggers, remote access, malware infections, apps downloaded from third-party sources, potentially dangerous Android apps, compromised devices and Wi-Fi networks, and man-in-the-middle (MITM) and replay attacks.

Does D-Secure support SSL or certificate pinning?

Yes. D-Secure includes certificate pinning controls in its application binary layer and endpoint verification through SSL pinning in its network connectivity layer.

How does D-Secure protect data in transit and at rest?

The transport layer applies cryptography, end-to-end encryption and MITM and replay attack handling. The storage layer provides secure data storage and encryption of data in transfer.

Does D-Secure bind the app to a customer's device?

Yes. Device binding and session handling are part of D-Secure's application binary security controls.

What is RASP?

Runtime application self-protection (RASP) is security built into an app that detects and responds to attacks while the app runs. The OWASP Mobile Application Security Verification Standard (MASVS) lists RASP, alongside obfuscation, anti-debugging and anti-tampering, as a defence-in-depth measure against reverse engineering and client-side attacks.

Which OWASP Mobile Top 10 risks do D-Secure's layers address?

Mapped to the OWASP Mobile Top 10 (2024): application binary security addresses M7 (Insufficient Binary Protections), and its third-party library validation relates to M2 (Inadequate Supply Chain Security); network connectivity and transport security address M5 (Insecure Communication); transport and authentication cryptography relate to M10 (Insufficient Cryptography); authentication security addresses M3 (Insecure Authentication/Authorization); and storage security addresses M9 (Insecure Data Storage).